Office versions and connectivity to Office 365 services

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Starting on October 13, 2020, only these versions of Office will be supported for connecting to Office 365 (and Microsoft 365) services:

  • Microsoft 365 Apps for enterprise (previously named Office 365 ProPlus)
  • Microsoft 365 Apps for business (previously named Office 365 Business)
  • Office 2019, such as Office Professional Plus 2019
  • Office 2016, such as Office Standard 2016

Examples of Office 365 services include Exchange Online, SharePoint Online, and OneDrive for Business.

 Important

We won’t take any active measures to block other versions of the Office client, such as Office 2013, from connecting to Office 365 services, but these older clients may encounter performance or reliability issues over time.

Impact of using older Office clients to connect to Office 365 services

After October 13, 2020, ongoing investments to our cloud services will not take into account older Office clients. Over time, these Office clients may encounter performance or reliability issues. Organizations that use these older clients will almost certainly face an increased security risk and may find themselves out of compliance depending upon specific regional or industry requirements.

Therefore, administrators should update older Office clients to versions of Office supported for connecting to Office 365 services.

Upgrade resources available to administrators

We recommend that you upgrade older Office clients to a subscription version of the Office client, such as Microsoft 365 Apps for enterprise. The most up-to-date subscription versions of the Office client are always supported connecting to Office 365 services.

We provide various services to help you upgrade to subscription versions of the Office client. The following list provides some examples of resources that are available:

Retirement of TLS 1.0 and 1.1

After October 15, 2020, you must be using at least TLS 1.2 to connect to Office 365 services. For more information, see TLS 1.0 and 1.1 deprecation for Office 365 and Preparing for TLS 1.2 in Office 365 and Office 365 GCC.

Basic authentication with Exchange Online

There are some changes planned related to the use of Basic Authentication with Exchange Online. For more information, see Basic Authentication and Exchange Online – April 2020 Update.

Additional information about connectivity to Office 365 services

  • Versions of Office 2019 and Office 2016 are supported until October 2023.
  • Connecting to Office 365 services using Office 2016 for Mac isn’t supported after October 13, 2020. That’s because Office 2016 for Mac reaches end of support on that date.
  • This information about connecting to Office 365 services also applies to Project and Visio.
  • This information about connecting to Office 365 services does not apply to InfoPath 2013 or SharePoint Designer 2013.
  • For end of support dates for different versions of Office on various versions of Windows, see the Office configuration support matrix.
  • To discuss or learn more about end of support for Office versions, visit Microsoft Office End of Support on the Microsoft Tech Community.

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