MC196755
Plan For Change
Veröffentlicht am : 27. November 2019
Office 365 ProPlus delivers cloud-connected and always up-to-date versions of the Office desktop apps. To ensure that customers get the best value and experience from Office 365 ProPlus, we are sending this reminder as to the impact of upcoming changes to Windows support on Office 365 ProPlus.

How does this affect me?
As communicated in MC192504 (October 2019), we noted Windows 7 will go out of support after January 14, 2020. At this time, Windows Server 2008 will also go out of support. We understand Office 365 ProPlus customers may need more time in their migration to a supported operating system. Through January 2023, Microsoft will provide security updates for Office 365 ProPlus on Windows 7 and Windows Server 2008. But, during that time, as long as customers are still running one of these unsupported operating systems, Office 365 ProPlus won’t receive any new feature updates.

For Windows Server 2012/R2, we previously announced and stated in a support article, that Office 365 ProPlus will no longer be supported on Windows Server 2012 and 2012 R2. While Microsoft will not take any measures to block users with this configuration from connecting to Office 365 services, Office 365 ProPlus on Windows Server 2012/R2 will not be a supported configuration. While Microsoft does not anticipate any change to Office 365 ProPlus compatibility with Windows Server 2012/R2, customers may experience changes to performance or reliability issues. Microsoft Support will continue to accept calls from customers, however we may not be able to resolve issues that arise if those issues are determined to be unique to this configuration.

What do I need to do to prepare for this change?
For customers on Windows 7, we recommend that organizations migrate to Windows 10 or a supported operating system before the end of support date on January 14, 2020 in order to continue receiving new feature updates to Office 365 ProPlus. For more information, please refer to this article.

For customers on Windows Server 2008/R2 and Windows Server 2012/R2, we recommend migrating your applications to Azure. For those customers who need to stay on-premises, we recommend moving to Windows Server 2019.

Related Message Center Posts:

MC192504 (October 2019) – Retiring support for Windows 7 and impact on Office 365 ProPlus
MC190854 (September 2019) – Office 2013 Client Connectivity to Office 365 Services