Trend Micro is currently working on the following solutions for compatibility on the Windows 10 October 2018 Update. Please note that these are the minimum versions of the products to officially add support; however, customers are encouraged to visit the Download Center to make sure they have the latest version available.
The availability dates below are tentative and are subject to change due to unforseen circumstances.
Please note that application of the Windows 10 October 2018 Update before the patches are available may render certain key features of your Trend Micro software inoperable or cause other unintended circumstances. Support will be limited for any issues encountered in these situations.
|OfficeScan*||XG SP1 RS5 Preview Build||Windows 10||Please Contact Support|
|XG SP1||Windows 10||Oct. 15, 2018|
|XG GM||Windows 10||Oct. 31, 2018|
|11.0 SP1||Windows 10||Nov. 8, 2018|
|OfficeScan as a Service*||Monthly Maintenance||Windows 10||Oct. 24, 2018|
|Deep Security||11.0||Windows 10||TBA|
|Worry-Free Business Security (Standard/Advanced)*||10.0||Windows 10||Nov. 19, 2018|
|9.5||Windows 10||Oct. 15, 2018|
|9.0||Windows 10||Nov. 12, 2018|
|Worry-Free Business Security Services (Hosted)*||Latest Version (Hosted)||Windows 10||Nov. 17, 2018|
(Full DIsk Encryption 22.214.171.12451)
|Windows 10||Available Now|
|Vulnerability Protection||2.0 SP2 Patch 6||Windows 10||TBA
|Endpoint Application Control||2.0 SP1||Windows 10||TBA
*Special Note — Trend Micro has requested a Windows Update (WU) Offer Block as well as a Setup Block from Microsoft. Please note that this only applies to OfficeScan, OfficeScan As a Service, Worry-Free Business Security, and Worry-Free Business Security Services (hosted) products.
Offer Block – if a customer tries to retrieve and apply the Windows 10 October 2018 Update via Windows Update before applying the required Trend Micro Critical Patch (CP) – validated by certain driver versions – it will not be able to obtain the update for a period of 60 days from the official release of the Windows 10 October 2018 Update. Please note there will be no warning message.
Setup Block – if a customer tries to apply the Windows 10 October 2018 Update via an installation package before applying the required Trend Micro Critical Patch (CP) – again validated by certain driver versions – a warning message will appear notifying the customer to first upgrade the Trend Micro product.
This is to help prevent any incompatibility issues with the new update.